Live Team Status
See the real-time status (e.g., available, on call, on break) of every agent on your team
AI Sentiment Analysis
Get insights into how leads or customers felt during the call.
Call Recording
Monitor call quality and train your team effectively with recordings.
AI Call Summaries
Save time reviewing interactions with quick, AI summaries of call recordings
Real-Time Dashboards
Access live performance metrics and team activity instantly via clear dashboards
Auto Dialer
Boost calling efficiency by automating the dialing process for your sales reps
AI Chat Assistant
Ask for insights or have AI perform actions like scheduling calls.
Auto Lead Allocation
Instantly assign new leads to the right reps automatically, improving response time
Interaction Timeline
Easily review the entire communication history with a lead in one consolidated timeline view
Funnel Management
Visually manage your sales pipeline and easily move deals between stages
Follow-Up Notifications
Receive automatic reminders for all upcoming follow-up activities to stay on track
Advanced Caller ID
Displays caller's name and recent conversation details before you answer.
Message Templates
Use professional, natural-sounding message templates for faster responses
CRM Customisation
Easily adapt the CRM by modifying custom data fields to match your specific process