Runo Call Center CRM

Backed by call-focused teams across sales and support

Hyundai Mercedes Benz Upstox Ayurveda Indira ProGrad

Why Growing Teams Choose Runo for Call Center Needs

70% Lower Operating Cost
70% Lower Operating Cost
No IVR, Cloud Telephony, or ACD Friction
2x Higher Call Pickup Rate
100% Visibility Into Remote Teams
One App to Replace Your Dialer, CRM, and Spreadsheets
30-Minute Setup Time

Features Built for High-Performance Calling Teams

Simplifies how your team calls and converts

Auto Dialer
Auto Dialer

Call faster without manual dialing between calls.

Call Recording
Call Recording

Record every call for training, compliance, and quality checks

Real-Time Call Tracking
Real-Time Call Tracking

See every call status, duration, and outcome instantly

Lead Auto Allocation
Lead Auto Allocation

Assign leads instantly based on source, region, or rules you set.

Follow-Up Reminders
Follow-Up Reminders

Get notified when it’s time to call back or check in on a lead.

Built-in CRM
Built-in CRM

No switching between tools, CRM is built right in.

Live Agent Status
Live Agent Status

Know who’s active, available, or idle at any given moment.

Interaction Timeline
Interaction Timeline

Access full call history and notes for every lead instant

Auto Dialer
Auto Dialer

Call faster without manual dialing between calls.

Call Recording
Call Recording

Record every call for training, compliance, and quality checks

Real-Time Call Tracking
Real-Time Call Tracking

See every call status, duration, and outcome instantly

Lead Auto Allocation
Lead Auto Allocation

Assign leads instantly based on source, region, or rules you set.

Follow-Up Reminders
Follow-Up Reminders

Get notified when it’s time to call back or check in on a lead.

Built-in CRM
Built-in CRM

No switching between tools, CRM is built right in.

Live Agent Status
Live Agent Status

Know who’s active, available, or idle at any given moment.

Interaction Timeline
Interaction Timeline

Access full call history and notes for every lead instant

Manage your entire call flow
without the clutter

Start 10-day free trial

Make Better Calls With
Runo’s AI-Powered Tools

Turn talk into insight

Auto Call Transcripts

Converts spoken conversations into accurate, readable text.

AI Call Transcripts
Call Summaries

Highlights the key points from each call, so managers and reps don’t have to replay or take notes.

AI Call Summaries
Sentiment Analysis

Detects the emotional tone of the conversation (positive, neutral, negative) to flag at-risk leads or unhappy customers.

AI Sentiment Analysis
Meeting Notes (MoM) Capture

Automatically pulls out action items, urgency, and assignees from the call.

Meeting Notes (MoM)
AI Assistant

A chat-style assistant for managers and reps to ask questions like “show me all missed follow-ups this week” or “how many positive calls did we get today.

AI Chat Assistant
Auto Call Transcripts
Auto Call Transcripts

Converts spoken conversations into accurate, readable text.

Call Summaries
Call Summaries

Highlights the key points from each call, so managers and reps don’t have to replay or take notes.

Sentiment Analysis
Sentiment Analysis

Detects the emotional tone of the conversation (positive, neutral, negative) to flag at-risk leads or unhappy customers.

Meeting Notes (MoM)
Meeting Notes (MoM) Capture

Automatically pulls out action items, urgency, and assignees from the call.

AI Assistant
AI Assistant

A chat-style assistant for managers and reps to ask questions like “show me all missed follow-ups this week” or “how many positive calls did we get today.

Ready to see what smart
calling actually feels like?

Book a Demo

Runo in the Words of
Our Customers

RUNO is one unique mobile-based calling solution we came across 3 months back. It quickly helped us to streamline our sales process and added quality to sales pitch.

With the monitoring tools, our conversation rates have moved up by 120 percent. Our overall team experience was enhanced in all directions. This contributed towards a clearer focus on the goals, easier team management, in-depth data analysis, and more that eventually yielded better conversion rates. The support we received from the team has been very good throughout. All the very best to your entire team.

Dr. Surendranath Reddy Kaswa

Founder - Plato Digi Education

Our calling process was fairly straightforward, but we felt there was room to improve how we tracked calls and follow-ups. Runo helped us bring in that extra layer of structure without complicating anything.

Anas Rahman Junaid

Founder & Chief Researcher, Hurun India

Runo has transformed the way we manage our sales operations. The live dashboard and real-time tracking have made our processes more efficient and customer-focused.

Manish Patel

Founder and MD, MSwipe

Everything You’re Wondering, Answered

A call center app helps teams manage outbound or inbound calls, assign leads, track agent performance, and handle follow-ups. It brings calling and CRM workflows together in one place.

Runo is a SIM-based call center app that works on mobile devices. It lets your team make and track calls, manage leads, record conversations, and monitor performance without using cloud telephony or PBX systems.

Yes. Runo provides real-time call logs, daily summaries, and detailed insights so you can monitor team activity and call outcomes.

Yes. Every call is automatically recorded and saved securely. You can use recordings for training, audits, or compliance.

The auto-dialer queues up the next number for each rep, so they don’t waste time dialing manually. It helps speed up outreach and keeps the team focused.

Runo captures leads from multiple sources and auto-assigns them to the right reps. Each lead is tracked in real time with status updates, notes, and reminders.

Yes. Runo integrates with Google Sheets, popular CRMs, and other tools your team already uses.

Yes. You can send pre-approved WhatsApp templates directly from within Runo alongside your calls and emails.

Very easy. Runo supports plug-and-play CRM integrations, so you can connect your system without needing technical help.

Yes. Runo supports DNC scrubbing, call logging, access controls, and more to help you stay compliant and protect customer data.

Yes. You can try Runo free for 10 days with full access to all features. No credit card required.

Runo is designed for businesses that rely on outbound calling to connect with leads and customers, especially those looking to improve their call pickup rates and reduce operational complexity. It’s a perfect fit for SMBs, distributed teams, and industries like real estate, finance, healthcare, and education, where conversations often start over the phone.

Unlike cloud telephony systems that use virtual or masked numbers, Runo uses your team’s actual SIM-based numbers. This means your calls show up as real numbers on the recipient’s phone, making people far more likely to answer. In fact, teams using Runo often see call connection rates double compared to cloud-based dialers.

If your current setup suffers from low answer rates, missed follow-ups, or scattered tools, Runo gives you a mobile-first solution that brings calling, tracking, and lead management into one powerful app — no infrastructure, no PBX, and no IVR drop-offs.

Data Protection You Can Count On

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A Call Center App
Built for Mobile Teams

Stay connected to every call and every rep, whether you're in the office or on the move. Track lead activity, assign follow-ups, and monitor team performance directly from your phone using Runo’s SIM-based call center app. No desktops, no delays.

★★★★★ 4.7 Star   |   50K+ Downloads