Latest Blog Posts

Learn what the 1600 number series is, why TRAI introduced it, who must use it, and key compliance timelines for banks, NBFCs & insurers.

Customer churn is not random. Learn actionable strategies to reduce customer churn, improve retention, and build long-term customer loyalty.

Customer lifecycle stages show how buyers move from awareness to loyalty. Learn each stage with simple examples and practical business use cases.

Customer lifecycle stages show how buyers move from awareness to loyalty. Learn each stage with simple examples and practical business use cases.

Learn what lead scoring is, how it works, key benefits, scoring models, and real examples that help sales teams prioritise leads and close faster.

Know the inside sales techniques top teams use to qualify faster, follow up smarter, shorten sales cycles, and close more high-quality deals consistently.

Struggling with low replies? These WhatsApp marketing tips help small businesses craft messages customers read, reply to, and trust.

Learn what sales pipeline management is and how to manage every stage effectively to close more deals, reduce follow-ups, and improve revenue visibility.

Learn what customer touchpoints are, why they matter, and how they influence every stage of the buyer journey from awareness to conversion.

Learn what telecalling is, how it works, its benefits, use cases, skills required, and real examples. Discover why telecalling still drives sales and trust.

Learn the most critical call centre metrics, KPIs, and quality benchmarks to improve agent performance, customer satisfaction, and service efficiency.

Learn what cloud telephony is, how it works, key features, benefits, and real examples. A beginner-friendly guide with a smarter alternative like Runo.

Explore the top cloud telephony providers in India, compare features, pricing, reviews, and use cases to choose the best solution for your business.

Top call centre analytics use cases that help businesses track calls better, improve service quality, coach agents, and increase conversions.

Struggling with customer conversations? Learn customer communication best practices to respond faster, build trust, and improve customer satisfaction.

Learn what lead nurturing is, how the process works, and real examples that help businesses convert more leads through trust and consistent follow-ups.

Effective lead generation strategies for startups that value smart planning over high spend. Learn how to attract, manage, and convert leads easily.

Cold calls still work when done right. Learn modern cold calling techniques that build trust, start real conversations, and improve sales results in 2026.

From healthcare to e-commerce, see how call centre analytics improves efficiency, compliance, and customer experience across real business use cases.

Not all call centre analytics are the same. Learn which types matter most and how they support smarter planning, coaching, and performance tracking.

Searching for the best call centre analytics software in 2026? Read on to explore 6 powerful tools with pros, cons, use, cases, pricing, and features.

What is Call Analytics? Read this beginner-friendly guide to understand how AI turns phone calls into insights that improve decisions and performance.

Get the best telecalling scripts for higher conversion rates. Simple language, real call examples, and proven tips to turn more leads into customers.

Learn the different types of call centres, including inbound, outbound, blended, virtual, multichannel, and omnichannel, with use cases and benefits.

Find the best CRM for telemarketing to improve calling speed, track leads, automate follow-ups, and boost sales. Compare top tools like Runo, Zoho & HubSpot.

Explore the best auto dialer software in India – features, pricing, AI tools, and top solutions for SMBs, call centers, remote teams & fast-scale sales operations.

Explore auto dialer software for call centres – types, features, benefits, and how it boosts productivity, conversions and customer experience with automation.

Understand CRM vs lead management, key differences, benefits, and how to choose the right system for sales growth, customer retention, and business success.

Looking for the best NeoDove alternative? Compare features, pricing & AI tools. Boost call connect rate, automate follow-ups & improve telecalling performance.

Discover the best CRM for lead management to improve follow-ups, boost calling productivity, and increase conversions. Runo.ai leads with SIM-based smart CRM features.

Discover how to choose the right WhatsApp CRM tool, key features to compare, and the top 10 platforms for team collaboration, automation, and customer engagement.

Discover how WhatsApp CRM integration helps small businesses centralize chats, automate follow-ups, track leads, and improve customer engagement for faster growth.

Is SIM-based call management TRAI compliant in 2025? Learn legal rules, DLT registration, DND filtering, and upcoming 2026 regulation updates.

Runo wins the Global Indian MSME of the Year Award in the Sales Tech category, recognizing its innovation in call management CRM and AI-powered sales solutions.

Not sure which call center metrics really matter? Discover the top 10 KPIs every team should track to boost performance, improve customer experience, and hit business goals with confidence.

Discover what telecalling is, its types, importance, benefits, and real-life use cases in 2026. Learn how telecalling works, the skills required, and the best tools for beginners.

Struggling with lead generation? Check out these 10 tools and easy strategies to turn prospects into customers and grow your business fast.

Still managing customer data in Excel? Learn when and why businesses should switch to a CRM for better collaboration, automation, and growth.

Curious about sales forecasting? Learn simple methods, why they matter, and how to use them to grow your business with confidence.

Looking for the right words on calls? These 12 real estate cold calling scripts for 2025 will help you connect better and win more clients.

Not sure which sales approach works best? Discover 15 proven sales methodologies that can help you close deals smarter and grow your business.

Ever wondered why call management is such a big deal for businesses? It helps you serve customers better, close more deals, and keep things running smoothly.

Not sure which mobile CRM to choose in 2025? We’ve rounded up 9 of the best CRM apps that keep your sales team productive and customers happy.

Want more sales from your outbound calls? SIM-based calling makes it easier for teams to reach prospects, stay compliant, and increase conversions.

Learn 10 telesales tips and strategies that actually work in 2025. Improve call success, close more deals, and boost your sales performance.

Discover the best time and day for cold calling in 2025. Learn proven timing hacks to boost response rates and maximize sales conversions.

Learn how call tracking can transform outbound sales. Discover key strategies, metrics, and best practices to boost conversions, improve ROI, and optimize campaigns.

Learn what a telesales executive does, the types of roles, key skills needed, and how to build a successful career in telesales. A complete beginner’s guide.

Learn 6 benefits of telecalling software for your business, improving call efficiency, increasing sales and enhancing customer satisfaction.

Want to ace your telecalling or telemarketing job? Learn 10 must-have telecaller skills with pro tips that actually work in real-world calls.

Learn the top telecaller app tool of 2025, packed with essential features to boost productivity, manage calls, and convert more leads efficiently.

This blog explains the 5 best call center CRM software options in 2025 to streamline workflows, manage leads, track calls, and drive more conversions. It covers key features and comparisons.