Runo WhatsApp CRM

Trusted by 3500+ Growing Businesses

Anupam Royals Bond Bazar Confidence Petroleum Futurense Technologies Go Digit Invesmate ISBM Jbilinat Foodworks Karma Hyundai KC Overseas Kotak Securities Mini Bharat Logistics Mswipe Newton School Property Pistol Shadowfax Toyota Financial Vedantu Anupam Royals Bond Bazar Confidence Petroleum Futurense Technologies Go Digit Invesmate ISBM Jbilinat Foodworks Karma Hyundai KC Overseas Kotak Securities Mini Bharat Logistics Mswipe Newton School Property Pistol Shadowfax Toyota Financial Vedantu

How does Runo’s WhatsApp CRM work?

Connect & Centralize
1. Connect & Centralize

Connect your WhatsApp Business number to Runo and see all chats, calls, and lead details in one dashboard.

Assign & Organize
2. Assign & Organize

Easily assign conversations to the right team members for faster resolution.

Follow Up & Track
3. Follow Up & Track

Use templates, reminders, and message tracking (opened, read, replied) to improve follow-ups and engagement.

What Sales Teams Love About Runo WhatsApp CRM

1 Inbox
To centralize all WhatsApp chats, calls & leads in one place
100% Synced
Conversations auto-logged & connected to your CRM
24/7 Tracking
See message opens, reads & replies in real time

Call Management + CRM + WhatsApp Business

Centralize conversations. Close deals faster.

  • Manage all customer chats through WhatsApp Business in one place
  • Send bulk messages and have 1‑on‑1 conversations with customers
  • Set up smart auto‑replies (coming soon)
  • Assign leads to team members automatically
  • Track replies, follow‑ups, and status updates
  • Integrate with your CRM and lead sources
Sales Process Flowchart

Features That Help You Manage
Every Conversation and Lead

Bulk Messaging
Bulk Messaging

Send promotions, reminders, or updates to multiple customers in one go, fully compliant with WhatsApp Business API rules.

Message Templates
Message Templates

Have ready-made replies for greetings, offers and FAQs so your team responds instantly.

Broadcast Messages
Broadcast Messages

Promote a launch, event or sale to a selected list of customers.

Lead Management
Lead Management

Turn chats into leads and track their status without manual work.

Seamless CRM Sync
Seamless CRM Sync

Messages are automatically linked to the right lead profile in Runo.

Centralized Communication
Centralized Communication

Every WhatsApp conversation stays in one shared inbox for your team.

Follow-Up Alerts
Follow-Up Alerts

Get reminders so no one forgets to reconnect with a lead.

WhatsApp Analytics
WhatsApp Analytics [coming soon]

See how your messages perform and who engages.

Automated Reply
Automated Reply [coming soon]

Send instant answers for common questions or greetings.

Bulk Messaging
Bulk Messaging

Send promotions, reminders, or updates to multiple customers in one go, fully compliant with WhatsApp Business API rules.

Message Templates
Message Templates

Have ready-made replies for greetings, offers and FAQs so your team responds instantly.

Broadcast Messages
Broadcast Messages

Promote a launch, event or sale to a selected list of customers.

Lead Management
Lead Management

Turn chats into leads and track their status without manual work.

Seamless CRM Sync
Seamless CRM Sync

Messages are automatically linked to the right lead profile in Runo.

Centralized Communication
Centralized Communication

Every WhatsApp conversation stays in one shared inbox for your team.

Follow-Up Alerts
Follow-Up Alerts

Get reminders so no one forgets to reconnect with a lead.

WhatsApp Analytics
WhatsApp Analytics [coming soon]

See how your messages perform and who engages.

Automated Reply
Automated Reply [coming soon]

Send instant answers for common questions or greetings.

Want to see these
features in action?

Start 10-day free trial

Security Compliance

Runo works with the official WhatsApp Business API. All data is encrypted and stored safely, with access only for authorised team members.

s ISO Badge

Built for Every Team, From Sales to Support

Sales Teams
Sales Teams

No more hunting through old chats. Track every lead, share product details, and confirm appointments without losing the thread.

Customer Support Teams
Support Teams

Manage a high number of queries in one place and keep the conversation history handy.

Marketing Teams
Marketing Teams

Send campaigns, promotions and invites while keeping a log of every response

Operations
Operations

Send updates and confirmations quickly without switching between apps.

Integrate with Your Workflow in Minutes

Just connect your WhatsApp account to Runo and start managing conversations right away. No complicated setup.

Lead Source

Hear It From The Teams
Who Use Runo Daily

RUNO is one unique mobile-based calling solution we came across 3 months back. It quickly helped us to streamline our sales process and added quality to sales pitch.

Dr. Surendranath Reddy Kaswa

Founder - Plato Digi Education

Our calling process was fairly straightforward, but we felt there was room to improve how we tracked calls and follow-ups. Runo helped us bring in that extra layer of structure without complicating anything.

Anas Rahman Junaid

Founder & Chief Researcher, Hurun India

Runo has transformed the way we manage our sales operations. The live dashboard and real-time tracking have made our processes more efficient and customer-focused.

Manish Patel

Founder and MD, MSwipe

Frequently Asked Questions

It’s a platform that connects WhatsApp Business with Runo CRM, so you can manage chats like you manage calls and emails.

Pricing depends on your team size and features. [Check pricing here ].

The API provides the infrastructure; the CRM adds lead tracking, workflows, and automation.

It centralizes chats, speeds up responses, and ensures no lead is missed.

Yes, using pre-approved templates, compliant with WhatsApp rules.

Yes follow-up alerts are built in, and automated replies are coming soon.

Yes, Runo enables shared inbox access for teams.

Yes, you can create and use pre-approved templates for faster responses.

Yes, Runo unifies calls, chats, and leads in one system.

Yes, all message statuses are visible in the dashboard.

Yes, Runo WhatsApp CRM is fully compliant with WhatsApp Business API policies.

Yes, you can onboard your current number securely.

Yes, Runo supports multiple integrations via API.

The WhatsApp CRM Your Team Can Rely On

Manage leads, track conversations, and run campaigns, all inside WhatsApp. Runo makes customer communication seamless, compliant, and business-ready.

★★★★★ 4.7 Star   |   50K+ Downloads