A call management app helps businesses handle incoming and outgoing calls efficiently by tracking every call, categorizing leads, automating routing, and offering analytics for productivity improvement.
Why Choose SIM-Based Call Management?
Most cloud systems depend on the internet, which can be unstable. Runo's SIM-based call management app ensures uninterrupted connectivity, real-time tracking, and complete data sync, even when offline.
How is Runo Different?
Runo is the first SIM-based call management platform with native CRM integration and a built-in virtual number dialer, offering both reliability and scalability in one seamless system.
Powerful Features, Simple Setup
Everything you need to manage calls, track leads, and scale your team
One Centralized Number
Manage all business calls from one number across teams. Maintain professionalism while managing multiple campaigns and local branches seamlessly.
Reliable SIM Integration
Unlike cloud-only dialers, Runo's SIM-based system guarantees better call quality and business continuity with no internet downtime.
Inbuilt CRM
Automatically log calls, record notes, and assign follow-ups directly in the CRM timeline for transparent sales tracking.
Virtual Number Dialer
Add new agents, allocate numbers, and expand across geographies without buying extra SIM cards or hardware.
Analytics & Reports
Access visual dashboards that track call duration, response rates, lead conversion, and agent productivity.
Security & Compliance
Enterprise-grade encryption, GDPR-ready data protection, and role-based access control for complete peace of mind.
Runo vs Traditional Call Dialers
See the complete breakdown of why 3,500+ businesses have switched from legacy dialers to Runo's intelligent call management platform
Feature
Traditional Dialer
Runo Call Management
Internet Dependency
Requires stable internet connection. Call quality drops during network latency or offline scenarios.
SIM-based calling with fallback options. Works offline, syncs when reconnected. Zero dependency on WiFi or mobile data.
CRM & Lead Tracking
Standalone tool with no native CRM. Requires manual entry or third-party integrations (often paid add-ons).
Fully integrated CRM with automatic call logging, lead tracking, timeline views, and AI-powered summaries—all built-in.
Team Scalability
Adding agents requires physical SIM cards, hardware setup, or manual provisioning. Time-consuming and costly.
Add unlimited agents instantly via cloud dialer. Virtual numbers can be allocated in seconds without any hardware.
Analytics & Insights
Basic call logs and reports. Limited visibility into team performance, lead status, or conversion metrics.
Real-time dashboards with call duration, conversion rates, agent productivity, lead funnel analysis, and custom reports.
Call Routing & Assignment
Fixed routing rules. No dynamic assignment based on agent availability, skill, or workload distribution.
Smart call routing with round-robin, priority-based, skill-based assignment. Automatic follow-up scheduling and reminders.
Call Quality & Reliability
Prone to drops, echoes, and delays during poor internet connectivity. No fallback mechanism.
HD voice quality over SIM with intelligent switching between SIM and VoIP based on network conditions for consistent performance.
Mobile-First Experience
Desktop-focused with clunky mobile apps. Limited on-the-go functionality for field teams or remote reps.
Built mobile-first. Full CRM, calling, and analytics available on smartphone. Perfect for field sales and distributed teams.
Setup & Onboarding Time
Complex setup requiring IT support, hardware installation, and extensive training. Can take days or weeks.
Get started in minutes. Download app, add team members, import leads, and start calling—no technical setup required.
Call Recording & Compliance
Optional or paid add-on. Limited storage. Manual compliance management and data retention policies.
Automatic call recording with unlimited cloud storage. GDPR-ready compliance, role-based access, and encryption by default.
Cost Structure
High upfront costs for licenses, hardware, and per-user fees. Hidden charges for integrations and support.
Transparent pricing with no hardware costs. All-inclusive package with CRM, calling, analytics, and integrations included.
How Runo Works
Get started in 5 simple steps
1
Connect Your Team's SIMs or Virtual Numbers
Sync business phone numbers or enable virtual ones for agents in minutes.
2
Auto-Log Calls in CRM
Every inbound and outbound call syncs automatically with client details and notes.
3
Assign, Tag & Follow-Up
Runo auto-assigns leads, routes calls, and creates follow-up reminders intelligently.
4
Monitor Team Calls & Campaigns
View all calls, recordings, and performance metrics on one unified dashboard.
5
Analyze & Scale
Use insights to train agents, improve scripts, and expand operations seamlessly.
Features That Empower Every Team
Designed to enhance productivity and collaboration across your organization
Sales Teams
How can sales teams use Runo?
Track every sales call, automate follow-ups, and measure team performance to close deals faster with comprehensive analytics and lead scoring.
Support Teams
How can support teams benefit?
Provide fast, consistent service with instant access to customer histories across calls and CRM records, ensuring no detail is ever missed.
Business Scaling
How do businesses scale with Runo?
Seamlessly add agents or phone lines via cloud telephony without extra devices or SIM management, expanding operations instantly.
Field Teams
Can remote or field teams use Runo?
Yes. Field reps can manage calls, update CRM notes, and log customer interactions in real-time from anywhere with mobile access.
Runo + WhatsApp Business: Engage, Track, and Convert Better
One centralised number
– run all WhatsApp campaigns from a single, professional business number.
Rich campaigns
– add images, videos, PDFs, location pins, and more.
Bulk + Personalisation
– segment audiences and send at scale with customised content.
Unified interaction timeline
– track WhatsApp chats along with calls, emails, and notes.
RUNO is one unique mobile-based calling solution we came across 3 months back. It quickly helped us to streamline our sales process and added quality to sales pitch.
Dr. Surendranath Reddy Kaswa
Founder - Plato Digi Education
Our calling process was fairly straightforward, but we felt there was room to improve how we tracked calls and follow-ups. Runo helped us bring in that extra layer of structure without complicating anything.
Anas Rahman Junaid
Founder & Chief Researcher, Hurun India
Runo has transformed the way we manage our sales operations. The live dashboard and real-time tracking have made our processes more efficient and customer-focused.
Manish Patel
Founder and MD, MSwipe
Frequently Asked Questions
Everything you need to know about Runo
A call management app focuses on tracking, routing, and analyzing individual business calls with CRM integration, while call center software is typically designed for high-volume customer service operations with features like IVR and queue management. Runo combines the best of both—offering enterprise call center capabilities with the simplicity of a call management app.
Yes! Runo handles both inbound and outbound calls seamlessly. Track all communications in one unified dashboard, whether you're receiving customer inquiries or making sales calls.
Absolutely. Runo scales with your business—from solo entrepreneurs to teams of 100+. Start with basic call tracking and add features as you grow, with pricing that matches your team size.
SIM-based systems like Runo work independently of internet connectivity, ensuring reliable call quality and zero downtime. Cloud-only apps depend on stable internet, which can cause dropped calls and poor audio quality. Runo offers both SIM reliability and cloud scalability.
Adding new team members takes seconds—simply invite users via email, assign virtual numbers, and they're ready to make calls. No new SIM cards or hardware required. Scale from 1 to 1000+ agents instantly.
Runo provides comprehensive dashboards showing call duration, response times, lead conversion rates, agent performance metrics, missed call analysis, peak calling hours, and ROI tracking. Export reports in multiple formats for stakeholder presentations.
Setup takes less than 5 minutes. Yes, you can absolutely use your existing business SIM cards—just sync them with Runo. Alternatively, get instant virtual numbers without any physical SIM requirements.
Start Managing Every Business
Call with Confidence
Runo helps teams stay connected, accountable, and ahead. Try the world's only SIM-based Call Management App today.
