Complaints include auto-dropped calls, cross connections, delays in updating call logs, and echo problems during calls.
Users find Exotel’s pricing on the higher side compared to other call management solutions. Unlike Runo, it requires purchasing an external CRM separately.
Exotel requires connecting an external CRM, adding extra setup effort and cost, whereas Runo comes with a built-in CRM.
Runo is the first platform to combine SIM and mobile-series look alike virtual numbers for SIM-level connect rates.
Runo offers advanced call management and CRM features at one-third the cost of traditional cloud telephony providers
Highly intuitive design between SIM and virtual numbers with a unified timeline for every lead interaction.
Runo connects smoothly with CRMs, WhatsApp, lead sources, and other tools so your workflows stay efficient.
With a clean mobile-first interface, Runo is simple for teams to adopt, requires minimal training, and can be set up in less than 30 minutes.
Unlike Extolex, which depends on external CRMs, Runo provides an integrated CRM that unifies calling and lead management.
Automatically get accurate transcripts and key call highlights, saving time and improving follow-ups.
Quickly see whether a call went positively or negatively to manage leads proactively.
Capture key takeaways, urgency levels, and action items from every call for faster follow-ups.
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Manage SIM + Virtual numbers, WABA, and CRM with AI in one app.