Runo is the world’s first AI-powered call management CRM that unifies SIM-based and mobile-series lookalike numbers, WhatsApp integration, and advanced automation, all at a cost-effective price.

Why choose Runo over Exotel?

Runo is the first platform to unify SIM-based and virtual number calling with AI-powered CRM features like transcripts, summaries, and sentiment analysis. This gives sales teams higher connect rates, deeper insights, and lower costs compared to Exotel.

Can Runo integrate with WhatsApp?

Yes. Runo has WhatsApp Business integration (WABA), allowing you to send bulk messaging, chats, track replies, follow-ups, broadcast messages, and more.

Is there a free trial?

Yes, you’ll get a 10-day free trial with full access to all features. No credit card is needed.

Do I need a minimum number of users to get started?

Not at all. You can start with just one user and add more as your team grows.

What payment methods can I use?

We accept cheque, UPI, credit and debit cards, and net banking.

How many customers trust Runo?

Over 3,500 businesses use Runo for call management and telecalling.

Runo vs Ozonetel: Compare Calling & CRM Platforms

RUNO VS OZONETEL

Runo vs Ozonetel, side by side.

Here's how the two platforms compare across the capabilities that matter to sales teams.

Parameter

Runo

Ozonetel

Buyer takeaway

Calling

SIM + Cloud Calling

Runo lets reps switch between mobile SIM and cloud calling without changing platforms.

Auto dialer

Both help reps make more calls. Runo keeps the dialer directly connected to the lead and sales workflow.

Advanced caller ID with customer context

Both give agents customer context before or during calls. Runo keeps that context inside the sales CRM.

CRM & Lead Management

Built-in CRM

Runo gives sales teams calling and CRM in one app, so reps don't need a separate CRM layer.

CRM integrations

Both integrate with existing CRMs. Runo also gives teams a CRM without requiring another system.

Sales funnel management

Runo lets managers see where every lead stands and what needs to happen next.

WhatsApp & Messaging

WhatsApp inside the sales workflow

Both support WhatsApp. Runo keeps calling, lead context and follow-ups in the same sales workflow.

AI & Call Intelligence

AI call transcription

Both turn calls into searchable text, so managers don't have to replay recordings to find key moments.

AI call summaries

Both summarize conversations. Runo puts those summaries directly against the lead and next-step workflow.

AI insights inside the sales CRM

Runo lets sales teams act on AI insights without moving between a contact-center analytics layer and CRM.

Team Visibility

Team performance dashboards

Both track team performances. Runo puts calling, lead progress and rep activity in one sales view.

Live team status

Both show agent activity in real time. Runo connects that visibility directly to the sales pipeline.

Setup & Pricing

Pricing plans

₹599–₹899/user/month

$25-55/user/month

Runo lets teams understand the starting cost before speaking to sales.

Free trial

Both offer a trial. Runo gives teams 10 days to test the sales workflow.

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WHY TEAMS CHOOSE RUNO OVER OZONETEL

Manage Your Entire Calling Workflow, and Not Just Calls.

Runo gives sales teams everything they need around the call, from managing leads to understanding conversations and staying on top of follow-ups.

SIM + Cloud calling

Give teams the flexibility to call through mobile SIMs or cloud telephony without switching platforms.

Calling + CRM in one workflow

Keep leads, customer information, calls, outcomes and follow-ups together instead of making reps move between systems.

AI that turns call into action

Go beyond recordings and transcripts with summaries, sentiment, call scoring, conversation insights and next steps.

Lead management without the manual work

Assign leads, track activity and move prospects through the funnel while reps stay focused on conversations.

Follow-ups that don’t get forgotten

Turn every conversation into a clear next step with reminders and follow-up workflows.

Live visibility for managers

See who is calling, who is available, what is happening with leads and how the team is performing.

COMMON QUESTIONS

Questions buyers ask before switching.

A few practical questions to answer when comparing Runo and Ozonetel.

Not exactly. Both support business calling, CRM integrations and customer communication, but they are built around different workflows.

Runo is a sales-focused calling CRM that brings calling, lead management, follow-ups and AI conversation intelligence together. Ozonetel is a broader cloud contact-center and CX platform built for voice, IVR, routing, outbound campaigns, omnichannel engagement and enterprise operations.

Yes. Runo supports SIM-based and cloud calling in the same platform, so teams can choose the calling model that fits their workflow without moving to another system.

Yes. Ozonetel offers speech analytics, sentiment analysis, agent scoring, call summaries and AI-based quality monitoring.

Runo's difference is where that intelligence sits. Runo brings AI insights directly into the sales CRM alongside the lead, call history and follow-up workflow.

Runo is the stronger fit when calling is at the centre of the sales workflow. It combines SIM and cloud calling, native CRM, lead allocation, follow-ups and AI call intelligence in one sales-focused platform.

It depends on the deployment and requirements. Runo publishes per-user pricing from ₹599/user/month annually to ₹899/user/month quarterly, while Ozonetel uses customised pricing. Both offer trials, with Runo currently offering 10 days and Ozonetel 7 days.

Runo vs Ozonetel: What's different?

Trusted by Growing Sales Teams

Runo vs Ozonetel, side by side.

See what customers value across both the platforms.