Runo is the world’s first AI-powered call management CRM that unifies SIM-based and mobile-series lookalike numbers, WhatsApp integration, and advanced automation, all at a cost-effective price.

Why choose Runo over Exotel?

Runo is the first platform to unify SIM-based and virtual number calling with AI-powered CRM features like transcripts, summaries, and sentiment analysis. This gives sales teams higher connect rates, deeper insights, and lower costs compared to Exotel.

Can Runo integrate with WhatsApp?

Yes. Runo has WhatsApp Business integration (WABA), allowing you to send bulk messaging, chats, track replies, follow-ups, broadcast messages, and more.

Is there a free trial?

Yes, you’ll get a 10-day free trial with full access to all features. No credit card is needed.

Do I need a minimum number of users to get started?

Not at all. You can start with just one user and add more as your team grows.

What payment methods can I use?

We accept cheque, UPI, credit and debit cards, and net banking.

How many customers trust Runo?

Over 3,500 businesses use Runo for call management and telecalling.

Runo vs TeleCRM: Compare Calling, CRM & AI

RUNO VS TELECRM

Runo vs TeleCRM, side by side.

Here's how the two platforms compare across the capabilities that matter to sales teams.

Parameter

Runo

TeleCRM

Buyer takeaway

Calling

SIM-based calling

Both let reps call using their mobile SIM.

Cloud calling

Both support cloud calling. Runo brings cloud and SIM calling into one platform.

SIM + cloud calling in one platform

Runo lets your team switch between SIM and cloud calling without changing platforms.

Automatic call recording

Both record calls. Runo adds AI intelligence directly on top of those conversations.

CRM & Lead Management

CRM & lead management

Both manage leads alongside calling. Runo connects CRM directly to calling and conversation intelligence.

Lead allocation & follow-ups

Both help assign leads and manage follow-ups. Runo connects these workflows with call activity and conversation data.

CRM integrations

Both connect with other tools. Runo keeps calling, CRM and conversation intelligence in one workflow.

AI & Call Intelligence

AI call summaries & transcripts

Both turn calls into text and summaries. Runo makes conversation intelligence part of the core calling experience.

AI call scoring

Both can evaluate calls. Runo gives managers call-level scores alongside other call insights.

AI sentiment analysis

Runo lets managers understand customer and agent sentiment without replaying every call.

Call quality insights

Runo lets managers spot call-quality issues and coaching opportunities at scale.

Built-in AI call intelligence

Runo lets teams use call intelligence without building a separate AI workflow.

Team Visibility

Real-time agent tracking

Both show team activity. Runo connects live activity with call performance and conversation insights.

Get Started

Pricing

₹599–₹899/user/month

₹799 - ₹1099/user/month

Runo gives teams a lower entry price point.

Minimum users

None

3 users

Runo works for a one-person pilot.

Setup cost

None

₹1,999 one-time for WhatsApp API setup

Runo lets you get started without an upfront setup charge.

Free trial

10 days

Runo lets you test the platform with your own team before committing.

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WHY TEAMS CHOOSE RUNO OVER TELECRM

Manage Your Entire Calling Workflow, and Not Just Calls.

Runo gives sales teams everything they need around the call, from managing leads to understanding conversations and staying on top of follow-ups.

SIM + Cloud calling

Give teams the flexibility to call through mobile SIMs or cloud telephony without switching platforms.

Calling + CRM in one workflow

Keep leads, customer information, calls, outcomes and follow-ups together instead of making reps move between systems.

AI that turns call into action

Go beyond recordings and transcripts with summaries, sentiment, call scoring, conversation insights and next steps.

Lead management without the manual work

Assign leads, track activity and move prospects through the funnel while reps stay focused on conversations.

Follow-ups that don’t get forgotten

Turn every conversation into a clear next step with reminders and follow-up workflows.

Live visibility for managers

See who is calling, who is available, what is happening with leads and how the team is performing.

COMMON QUESTIONS

Questions buyer ask before switching

A few practical questions to answer when comparing Runo and TeleCRM.

They overlap, but their strengths are different. Both combine CRM, calling, WhatsApp and lead management for sales teams. TeleCRM has a strong lead-management and WhatsApp proposition, while Runo goes deeper into calling with SIM + cloud calling and AI call intelligence.

Yes. Runo supports SIM-based and cloud calling in one platform. TeleCRM supports SIM-based calling and cloud telephony through integrations with providers such as Knowlarity.

Yes. TeleCRM offers AI-powered call analysis through Call-IQ. Its documentation shows that teams can configure an AI agent, connect an AI provider/API key and define prompts to analyse calls.

Runo's difference is that its core call intelligence is built directly into the product rather than requiring a separate AI setup.

Yes. Runo provides AI-powered transcripts, summaries, sentiment analysis, call scoring, talk-time and call-quality insights to help managers understand conversations without reviewing every recording.

Runo has the lower published starting price. Runo starts at ₹599/user/month on annual billing, compared with ₹799/user/month for TeleCRM annually. Runo also offers a 10-day free trial with no setup fee.

Runo vs TeleCRM: What's different?

Trusted by Growing Sales Teams

Runo vs TeleCRM, side by side.

See what customers value across both the platforms.