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Runo monitors live calls, records every interaction, and keeps data secure for compliance.
Get instant insights, QA scores, and performance metrics without manual reporting.
Use analytics and call playback to train agents, fix gaps, and boost conversion rates.
Every inbound & outbound call is auto-recorded for quality checks.
See who’s on a call, call duration, and live status dashboards.
Never miss a client callback or SLA commitment.
Action items & MOMs generated instantly after every call.
Spot frustrated customers and coach agents proactively.
Complete customer journey in one place — calls, notes, CRM.
Sync calls with your CRM and lead sources automatically.
Supervisor-friendly dashboards with filters by agent, campaign, or team.
Smart call routing, transfers, and escalation management.
Every inbound & outbound call is auto-recorded for quality checks.
See who’s on a call, call duration, and live status dashboards.
Never miss a client callback or SLA commitment.
Action items & MOMs generated instantly after every call.
Spot frustrated customers and coach agents proactively.
Complete customer journey in one place — calls, notes, CRM.
Sync calls with your CRM and lead sources automatically.
Supervisor-friendly dashboards with filters by agent, campaign, or team.
Smart call routing, transfers, and escalation management.
Unlike basic call center quality monitoring software, Runo gives you real-time visibility + actionable insights to improve every call, not just store them.
Recordings & dashboards speed up training.
Sentiment analysis highlights red flags before churn.
Built-in legal call recording safeguards against penalties.
AI summaries & scorecards save hours of review.
Monitor field & WFH agents with SIM + Cloud support.
RUNO is one unique mobile-based calling solution we came across 3 months back. It quickly helped us to streamline our sales process and added quality to sales pitch.
Our calling process was fairly straightforward, but we felt there was room to improve how we tracked calls and follow-ups. Runo helped us bring in that extra layer of structure without complicating anything.
Runo has transformed the way we manage our sales operations. The live dashboard and real-time tracking have made our processes more efficient and customer-focused.
